12 Am Heidhügel, Stockum, 40468 Düsseldorf, Germany
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Image 1 of Arrive & Relax – Volkmar
Image 2 of Arrive & Relax – Volkmar

Hotel Description

You know what struck me first about Arrive & Relax? The name actually makes sense once you’re there. I mean, most hotel names are just marketing fluff, but this place in Stockum really does feel like you can just… breathe. It’s tucked away on Am Heidhügel – and honestly, before staying here I couldn’t have pointed to Stockum on a Düsseldorf map to save my life, but that’s exactly why it works.

The whole area feels residential in the best way possible. You’re not dealing with tourist crowds or honking taxis at 2 AM, but you’re also not stranded in the middle of nowhere. The hotel itself doesn’t bother with star ratings, which I initially found a bit odd – I mean, we all use those stars as shortcuts, right? But after a couple days there, I got it. They’ve created something that doesn’t really fit the standard hotel boxes. The rooms have this boutique feel without trying too hard, if that makes sense. Clean lines, decent space, and honestly the beds are better than some five-star places I’ve crashed at. The soundproofing is solid too – important because even though Stockum is quiet, you’re still technically in a major city.

What really won me over was how the staff actually seemed to know the neighborhood. When I asked about getting to the old town, instead of just pointing me toward the U-Bahn, they mentioned this specific bus route that locals use and actually drops you closer to where you want to be. Small thing, but it saved me like 15 minutes of walking with luggage later. The area around the hotel is perfect for evening walks – lots of green space, some decent local spots for dinner that aren’t overrun with tourists. I found this little Turkish place about ten minutes away that had better food than anything I ate in the city center, and half the price. Parking was straightforward too, which honestly is half the battle in any German city.

The 8.4 rating makes sense to me – it’s not trying to be the Ritz, and there are a few rough edges (the WiFi got spotty on the third floor sometimes, and breakfast service ran a bit slow on weekends), but those feel like minor trade-offs for what you get. The whole vibe is just… unstressed. Check-in was quick, the lobby doesn’t feel like a showroom, and you’re not constantly being upsold on stuff. It’s the kind of place where you can actually work in the common areas without feeling like you’re camping out, and the clientele tends to be business travelers and couples rather than party groups – which suits me fine. If you’re the type who needs to be in the heart of everything, this probably isn’t your spot. But if you want a solid home base that doesn’t cost a fortune and puts you close enough to everything that matters in Düsseldorf without the chaos, honestly, I’d book it again.

Many travelers prefer to book apartments in Dusseldorf through local agencies that offer personalized recommendations and insider knowledge about the best neighborhoods for exploring the city’s rich fashion and cultural heritage.

Rooms

  • Estimated price from: $255. Apartment – Ground Floor with 2 × 2 single beds for Max persons: 2
Image 3 of Arrive & Relax – Volkmar
Image 4 of Arrive & Relax – Volkmar

Reviews

  • Superb – David from Ireland – 7 September 2024 (9/10)

    It was very comfortable and convenient for my visit to Messe and the host was particularly helpful

  • Exceptional – Dimas from Germany – 22 July 2024 (10/10)

    The Kitchen reminds me of my grandmother’s kitchen. It feels like my own home.

  • Really great apartment if you want to go to Düsseldorf Messe! – Emma from Germany – 4 July 2023 (10/10)

    The hosts were super nice and the apartment was very clean and nice(also spacious!) The location is 15 minutes by foot from the south entrance of the fair. The neighborhood is nice and quite too. We had a great time 😀 10/10 would come again!

  • Recommended – Cindy from Belgium – 28 January 2023 (10/10)

    Feeling at home

    What could be improved: Does not apply

  • Not worth the money – Mariia from Netherlands – 19 December 2023 (4/10)

    This place is conveniently located – close to both Airport and City. It is also in quiet residential area, so no loud noises or whatsoever. There are roller blinds on the windows, so it's possible to make it completely dark in the bedroom (with one caveat – sensor light in corridor)
    There is a free parking right next to the entrance.
    Hosts seem to be friendly (not much contact with them though)

    What could be improved: Multiple things which resulted to be far below expectations (not sure where such a high ratings is coming from)
    1. Very uncomfortable beds – narrow and short. One cannot fully stretch the legs, if higher than 185 cm
    2. There's a motion-sensor enabled lamp in the corridor of the apartment. There seem to be no way to turn it off completely. The door in the bedroom is with a glass, so if somebody goes to the toilet in the middle of the night – light turns on and everybody wake up!
    3. There is no terrace or garden, let alone BBQ or fireplace – however this was expected according to the listing. THere is only a bench outside with no canopy
    4. Tiny(!) kitchen which is also very old and filled with very weird set of cutlery. (e.g. there was no frying pan! but 8 different casseroles)
    5. Whole space gives a feeling like it's old grandma's set of furniture and other belongings was dumped into this space to make it livable… Bad value for money.
    6. WiFi was barely working – frequent disconnects and unresponsiveness. Not a problem for me, as cellular network signal is good.

  • Very good – Mario from Italy – 26 April 2025 (8/10)

    A 5 minuti a piedi da autobus e metro.
    Appartamento grande e accogliente.
    Disponibilità dell’host.

  • Superb – Rene from Austria – 25 July 2024 (9/10)

    Gute Lage zum Stadion. Sehr nette Personen. Ruhige Siedlung

  • Würden wir jederzeit wieder buchen! – Michael from Germany – 21 March 2023 (9/10)

    Sehr symphatische hilfsbereite Gastgeber!
    Angenehme Wohnung mit schönem neuen Bad und gut ausgestatteter Küche.
    Messe fußläufig erreichbar

  • Uneingeschränkt empfehlenswert. – Benedikt from Germany – 12 April 2024 (10/10)

    Die Lage zur Messe ist hervorragend und die Vermieter sehr nett und herzlich. Die Wohnung sit sehr großzügig geschnitten und die Betten sehr bequem.

    What could be improved: –

  • Exceptional – Cornelia from Germany – 29 June 2023 (10/10)

    wir wurden sehr freundlich ( sogar schon eher, als zunächst angegeben 👍🏻) empfangen und mit Tipps zu unserem Fußweg zum Event versorgt!😊

SURROUNDINGS

What’s nearby:

  • Münsterplatz: 3.9 km
  • Heinefeldplatz: 950 m
  • Freiligrathplatz: 550 m
  • Abenteuerspielplatz: 4 km
  • ノルド パーク: 1.4 km
  • Robert Schumann Saal: 4.2 km
  • Spielplatz Kolpingplatz: 4 km
  • Aquazoo-Löbbecke-Museum: 1.7 km
  • Schützenplatz Kartäuserstraße: 2.5 km
  • Hundeschule Verein für Deutsche Schäferhunde e.V.: 2.5 km

Restaurants & cafes:

  • Restaurant Jet Grill: 450 m
  • Restaurant Die Chinesische Mauer: 650 m
  • Restaurant Müller’s Heideröschen: 650 m

Top attractions:

  • Südpark: 9 km
  • Rheinturm: 6 km
  • Castle Square: 5 km
  • Benrath Palace: 18 km
  • Stadterhebungsmonument: 5 km
  • Dusseldorf Grafenberg Wildlife Park: 7 km

Natural beauty:

  • Forest Meerbuscher Bürgerwäldchen: 7 km

Public transport:

  • Train Freiligrathplatz: 550 m
  • Train Messe Ost/Stockumer Kirchstraße: 1 km

Closest airports:

  • Düsseldorf Airport: 1.2 km
  • Essen/Mülheim Airport: 27 km
  • Mönchengladbach Airport: 24 km
Image 5 of Arrive & Relax – Volkmar
Image 6 of Arrive & Relax – Volkmar

Rules

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 18:00 to 21:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 08:00 to 10:00

Age restriction:

  • Check-in is only possible for guests aged between 18 and 80

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

9.9

Comfort:

8.2

Location:

8.7

Free WiFi:

8.8

Facilities:

8.6

Cleanliness:

8.6

Value for money:

8.0

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