Sure Hotel by Best Western Ambassador Duesseldorf

Hotel Description

You know what? The Sure Hotel by Best Western Ambassador kind of surprised me. I’ll be honest – when I first walked up to the building on Harkortstr, I wasn’t expecting much from the exterior. It’s this solid, no-nonsense structure that looks like it means business rather than trying to wow you with fancy architecture. But that actually worked in its favor once I got inside.

The thing about staying in Friedrichstadt is that you’re properly in Düsseldorf without the tourist circus, and this hotel gets that. You’re maybe a 15-minute walk to the Altstadt if you want the brewery crawls and Rhine views, but honestly, I found myself loving this quieter pocket of the city. There’s this great little bakery just around the corner where locals actually go – you’ll hear more German than English, which I mean, obviously you should in Germany, but you know what I mean. The rooms are clean and straightforward, nothing Instagram-worthy but everything works properly. The shower pressure was actually decent (you never know with older European buildings), and the beds are firm in that way that makes you sleep better than you expected to.

What I really appreciated was how the staff seemed to know the neighborhood. When I asked about getting to Königsallee for shopping, the guy at reception didn’t just point me toward the tourist trap route – he mentioned which U-Bahn stop to use and which exit comes out closest to the stores I’d actually want. Small thing, but it matters when you’re trying to make the most of a short trip. The breakfast setup is pretty standard continental fare, though they do this thing with local jams that’s worth getting up for. Parking was surprisingly painless too, which if you’ve ever tried to park in central Düsseldorf, you’ll know is basically a minor miracle. Look, it’s a solid 3-star that delivers exactly what it promises – clean, comfortable, and staffed by people who seem to actually like helping travelers figure out their city. The 7.1 rating feels about right, maybe even a bit conservative if you’re the type who values substance over style.

Rooms

• Estimated price from: $65. Standard Twin Room with 2 single beds for Max persons: 2
• Estimated price from: $117. Family Room with Double Bed and Sofa Bed with 1 double bed and 1 sofa bed for Max persons: 2
• Estimated price from: $57. Standard Single Room with 1 single bed for Max persons: 1

Reviews

• Convenient location but rather expensive. – Robert from United Kingdom – 22 May 2025 (8/10)

  Convenient location near the main railway station.
  
  What could be improved: Huge pillows were uncomfortable. Room was very hot.

• Good – Ls from Morocco – 14 May 2025 (7/10)

  What could be improved: Better to choose the stuff the receptionist was awful not welcoming at all

• Great location, clean. – Rüya from Germany – 3 March 2025 (8/10)

  Perfect location
  
  What could be improved: We have noticed the pillows in the closed in the end of the night but woke up with terrible neck pain becuase decorative pillows and actual pillows had same white sheet. Pls place the actual pillows in the bed so that tired people don’t need to look for another pillow

• Good – Ayaka from United Kingdom – 10 February 2025 (7/10)

  Very good location.
  
  What could be improved: Wifi was weak.

• I had a good short stopover, and the staff were very nice and welcoming – Adrian from Singapore – 19 January 2025 (8/10)

  Near the train station, simple and clean
  
  What could be improved: I wish the room was less brown toned!

• Pleasant and stress free – Ian from Germany – 24 December 2024 (8/10)

  The location of the property is perfect for the Nightlife and also for the main Trainstation

• Very good – Mugur from Romania – 2 September 2024 (8/10)

  What could be improved: The tram noise from the street

• Perfect. – Maria from Canada – 13 August 2024 (8/10)

  Location and the cleanliness. The staff is so helpful and friendly.
  
  What could be improved: N/a

• Tidy hotel near train station. – Colin from United Kingdom – 7 July 2024 (7/10)

  Clean hotel right near the station in Düsseldorf. Clean and tidy, friendly staff some noise due to location but not to the point it disturbed our stay. Stayed during euros so price was increased but a good base.
  
  What could be improved: Nothing

• Great centrally located hotel and good value – Andy from United Kingdom – 9 May 2024 (8/10)

  Great location right above the train station

SURROUNDINGS